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Insurance Ontario
 
 Markham General Update
August 16, 2002 Announcements from the Property and Casualty Insurance Compensation Corporation (PCICC) regarding Markham General)
July 31, 2002 MGIC update from IBAO
June 6, 2002 Information Regarding MGIC Policy Refunds
April 26, 2002 (thestar.com) Local Auto Insurer Dumps Cherry & 80,000 Others
April 15, 2002 MGIC Bulletin - All Policies Cancelled as of June 15
April 15, 2002 From Bob Carter (IBAO) re: Markham General
April 11, 2002 What is Holman Doing about MGIC?
April 11, 2002 (1:56 pm) Fate of Markham General Insurance Co. - as per IBAO
April 3, 2002 (3:00 pm) Markham General Insurance Co. - Bulletin to Brokers
March 6, 2002 Holman Cancels Brokerage Agreement with MGIC
 
Email from Robert Carter received July 30:

I have reviewed the Ontario Superior Court of Justice Winding-Up and Restructuring Act Order dated July 24th, which on application from the Superintendent of Financial Services of Ontario, grants the Winding-Up of Markham General Insurance Company effective July 23rd.

The COURT has ordered that Deloitte & Touche be appointed Liquidator.

The COURT ORDER states that any cheques or drafts not exceeding $1,000 in respect of claims for loss under policies which cheques or drafts were issued by the Company prior to the making of this ORDER and which are presented for payment thereafter, may be paid out of the estate and effects of the Company.

The COURT ORDERS that the Liquidator may pay all valid statutory accident benefit claims under the Statutory Act of Benefits Schedule to the Insurance Act (Ontario) until September 16th, 2002 or such later date as this COURT may order.

The COURT further orders that all persons including without limitation employees, brokers, insurance agents or salespeople do cooperate with the Liquidator.

The COURT ORDERS that all agents or brokers holding any money with respect to premiums to the account of the Company forthwith pay such accounts to the Liquidator and that such amounts shall not be reduced or offset as a result of this Order over the Winding-Up Order or for any amounts which may be due to any policyholders, agents, or brokers with respect to unearned premiums notwithstanding any terms or contractual agreements to the contrary.

The COURT ORDERS that the Liquidator shall make the books and records available to PACICC in order to provide PACICC with the information necessary to enable PACICC to make voluntary compensation payments pursuant to terms of PACICC's Memorandum of Operation. Unfortunately, there is a bit of a glitch with respect to premium refunds in that in PACICC's Memorandum of Operation, they are to return 70% of premiums to a maximum of $700 on policies in force at the time of Winding-Up. Markham General was wound up on July 24th, however, policies were cancelled effective June 15th. PACICC does not cover AB claims, but I expect the Liquidator will try to arrange coverage through the Facility Association.

There are some provisions in the ORDER that we are having reviewed by legal counsel, and we will provide you with further information as it develops. I expect to be meeting with FSCO and the Liquidator this week.

If you have questions with respect to your accounts with Markham General, you are asked to contact Sherre Newell at Markham General.

Robert J. Carter, AIIC
Chief Executive Officer
Insurance Brokers Association of Ontario
June 6, 2002 - MGIC Bulletin Regarding Policy Refunds

We are pleased to advise the following information regarding the status of refunds:

- All EFT transactions (debits and credits)are being processed tomorrow, June 6, 2002.

- Full pay cheque refunds have all been released up to and including May 3rd.

All EFT transactions will be automatically debited or credited in the customers account. All full pay cheque transactions will be mailed directly to the address on file, or to your office if you have requested special handling.

We truly appreciate your patience in regards to these refunds being mailed later than expected and extend our sincerest thanks for your support.

Sherre Newell
AVP Personal Insurance & Marketing
MGIC Bulletin Monday April 15, 2002

As undertaken with the Financial Services Commission of Ontario on Friday April 12, 2002, and approved by the Superintendent, Markham General Insurance Company hereby announces that:

ALL in-force policies will be cancelled effective 12:01 a.m. on June 15, 2002.

Registered notices of cancellation will be issued directly to all Named Insureds, Lessors, Lienholders and Mortgagees in accordance with their respective terms and statutory conditions of the policy. All cancellation credits will be calculated on a pro-rata basis. Applicable refunds will be calculated and will follow shortly after the notices are issued. Polices that pay by Electronic Funds Transfer will have all deductions stop when the notices are issued and any applicable charges/refunds will be processed directly from/into the corresponding bank account.

We understand that many of our brokers will be transferring this book of business to another Insurer as of the cancellation date, however FSCO has indicated that we are still required to issue the Registered Cancellation Notices to all of the policyholders.

MGIC can produce an electronic file of the Personal Lines policy data in CSIO 2000 standard format that includes policyholder banking information for EFT policies. A separate file is produced for Auto and for Habitational. If you have not already made your request for this file and you wish to do so, kindly e-mail to Sidd Patel at s.patel@mgic.ca requesting that we produce the file and advise us where the file should be sent. These files do take time to set up and run, but we will process them as quickly as possible. Loss ratios as of the end of March 2002 are almost completed and will be sent to you shortly as well.

We anticipate the processing and issuing of the Cancellation Notices in approximately 2 weeks, and we will attempt to process all outstanding endorsements by then.

For those policyholders with questions regarding the status of our claims operation, MGIC will continue to honour all of its obligations with respect to new and existing claims.

During this difficult time, MGIC will do its utmost to facilitate the transition of coverage in an attempt to minimize the impact on policyholders. Further communications will be forthcoming as information becomes available. If you have any questions, kindly e-mail d.olsen@mgic.ca and I will try to respond as quickly as possible.

Debbie Olsen
Senior Vice President, Operations
Markham General Insurance Company
From the desk of Bob Carter (IBAO) re: Markham General

Late on Friday, April 12th it appears negotiations reached a conclusion and an announcement will be made sometime on Monday, April 15th. I believe that notice will be sent to Markham General brokers by Markham General on April 15th. I anticipate that we will be meeting with Markham General and FSCO on Monday, April 22nd to finalize details. Hopefully, we will be able to provide you with more information later today.

Robert J. Carter, AIIC
Chief Executive Officer
Insurance Brokers Association of Ontario

What is Holman Doing about MGIC?

Holman Insurance Brokers Ltd. has made arrangements to move the entire MGIC customer accounts to ING Insurance Company on mass if the need arises. In the meantime, a letter has gone out to all customers explaining the options available. Although we have arrangements with ING, as your Broker we are looking at each individual customers situation and placing you with the most appropriate Insurance Company. We strongly recommend our customers contact us immediately to discuss your individual situation. As you can appreciate, all of our staff are working overtime to fulfill the needs of our customers. Bearing in mind service at times may be slower than normal, we are however proactively looking after your interests. Your patience at this time is greatly appreciated.


Yours truly,

Paul Holman

Paul Holman, BA, CAIB, RIB (Ont)
Vice President
Holman Insurance Brokers Ltd.

Letter from IBAO regarding fate of Markham General Insurance Co.

It appears that a decision on the fate of Markham General personal lines will be forthcoming in the next 24 hours. It seems that a single day cancellation will take place. We suggest very strongly that you contact your other markets to negotiate a mid term portfolio rollover.

As we learn more we will advise.

Robert J. Carter,
AIIC Chief Executive Officer
Insurance Brokers Association of Ontario
MGIC Bulletin April 3, 2002 - Communicated to Holman Insurance Brokers Ltd. via email from Markham General Insurance Co. (3:00 pm)

As we communicated to you on February 27th, MGIC voluntarily undertook to cease writing new business until it replenished its lost underwriting capacity. We were hopeful that a solution to the Company’s underwriting capacity issues could be solved quickly but the actions taken in that regard have not resulted in a capital injection as planned.

Due to the Company’s inability to stabilize the balance sheet with interim funding that was part of the plan presented to the Financial Services Commission of Ontario on February 25th, MGIC has no choice but to cease issuing renewal notices and endorsements on existing in-force policies and effective immediately, must rescind your authority to bind such transactions on MGIC’s behalf. A separate communication will be distributed later today concerning the details associated with the cessation of issuing renewals and endorsements.

We are all very disappointed with the need to issue this bulletin but there are no other options available to the Company. MGIC will provide whatever assistance we can to make information available to you concerning the performance of your respective portfolios so you can re-market accounts as required.

We thank you for your support of MGIC during this most difficult time.

John L. McGlynn
President & CEO
Markham General Insurance Co.

Holman Cancels Brokerage Agreement with MGIC

To John McGlynn
President & CEO
Markham General Insurance Co.

It is with regret that we must inform you that Holman Insurance Brokers Ltd. can no longer afford to transact business with your company viewing the conditions imposed upon us in your e-mail.

Please accept this letter as notice of cancellation of our contract dated April 20, 2000. As per your contact, condition 9. Termination of Agreement we hereby give you notice to take effect 12:01 am July 1,2002. Holman Insurance Brokers Ltd. will take full responsibility for the replacement of all renewals and notify the clients of the action we are taking. In some situations, our clients may request mid term cancellation and we ask that your staff cooperate in a smooth transition to the new insurer.

With regards to the computerization costs that you wish to offset against future commissions we wish yo advise that we do not believe your contract allows you to do this and we ask that you do not deduct those amounts from our commission cheques. We will however work as fast as possible to reduce these costs and our IT staff has already taken action to seek an alternative connection until such time as we no longer require access to our data.

The management and staff at Holman Insurance Brokers Ltd. would like to thank you for the opportunity to work with your company and staff and wish you personally success in the future.

Yours sincerely,
Holman Insurance Brokers Ltd.

Paul Holman
Paul Holman
Paul D. Holman, BA (Hons.), CAIB, RIB (Ont.)
Vice President

 
 

Updated August 16, 2002

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